Amending a booking
To amend a booking, please send us a request via email at email@example.com and reference your original booking confirmation number. You cannot change the date or time of a booking after the originally selected date/time has passed.
All cancellations must be presented to Blue Lagoon in writing, via e-mail, to the address firstname.lastname@example.org. Blue Lagoon will always keep 10% of the total booking amount, regardless of the time of cancellation. Otherwise, cancellation charges are as follows (days of notice are based on date/time of arrival):
- If you cancel with more than 4 days’ notice: 90% is refunded
- If you cancel with 2-4 days’ (48-96 hours) notice: 50% is refunded
- If you cancel with less than 48 hours’ notice: No refund is made