We understand that unforeseen circumstances may cause delays or missed pre-booked times, and we are committed to being as flexible as possible with our guests.
Please note that we allow an hour of flexibility for arrival times on Comfort, Premium & Signature bookings, although your ticket will still be valid later in the day. However, we cannot guarantee immediate entry upon arrival for guests who arrive at a different time than their pre-booked time.
Admission is subject to availability per hour, and there may be a wait at the reception. Rest assured, we will do our very best to accommodate you and ensure that your visit is enjoyable.
For further info, please read the terms and conditions that apply to online bookings.