We cannot guarantee entry for guests who arrive at a different time than their booking. While we aim for versatility, it’s often not possible to accommodate late or delayed arrivals. However, all tickets have a one-hour window of flexibility. For example, a ticket booked for 13:00 means that you can arrive anytime between 13:00 and 14:00.
If you know that your booked time will not work, please contact us as soon as possible. Depending on availability, we may be able to accommodate an alternative time or date.
For further info, please read the terms and conditions that apply to online bookings.