Frequently asked questions
- How do I change or cancel a reservation at the Retreat?
- Transfers to the Retreat Hotel
- Tours & excursions from the hotel
- How do I book a treatment or a massage?
- Vegetarian/vegan dining options
- Dining options at the Retreat Hotel
- How many guests can stay in one suite?
- If I book Retreat hotel online, when is payment for the booking?
- Do I have direct access to the lagoon from my suite?
- Children and the Retreat Hotel
- Is entrance to the Retreat Spa included in my stay at the Retreat Hotel?
- Is access to the Blue Lagoon included?
- Accessibility at the Retreat
- Late check-out
- Early check-in
- When is check-out?
- When is check-in?