Frequently asked questions
- What happens if I don’t arrive at the time I’ve booked?
- What is the minimum age for using the Retreat Spa?
- Is access to the Blue Lagoon included with my Retreat Spa booking?
- Is it necessary to book online in advance?
- Is there a maximum time allowed in the Retreat Spa?
- Cancel or change booking
- Complimentary refreshments
- Valuables
- Smartphones, tablets, and cameras
- Hair conditioner
- Your electronic bracelet
- Additional bookings
- Age limit
- How do I get to the Retreat Spa?
- Storing your luggage
- Your changing room
- Is pre-booking necessary?